As your import volume grows, your account should grow with it. Clea offers three account levels designed to match different stages of business, from first-time importers to high-volume operations. Here’s what each tier includes and how to upgrade your Clea account on the mobile app or web in a few simple steps. 

Understanding Clea’s Account Levels

Clea offers three account levels, each designed to match different transaction needs. 

Level 1

Perfect for individuals and small businesses just getting started.

• $20,000 daily transaction limit
• $100,000 weekly transaction limit
• $500,000 monthly transaction limit
• Fedwire transfer fee: $35 + 0.3%
• ACH and RTP transfer fee: $5 + 0.21%
• SWIFT transfer fee: $50 + 0.21%
• Standard customer support via email and chat

Level 2

Ideal for growing businesses and frequent users who need higher limits and faster support.

• $50,000 daily transaction limit
• $250,000 weekly transaction limit
• $1,000,000 monthly transaction limit
• Fedwire transfer fee: $35 + 0.3%
• ACH and RTP transfer fee: $5 + 0.21%
• SWIFT transfer fee: $50 + 0.21%
• Priority customer support via email and chat

Level 3: Enterprise

Built for large businesses and high-volume users who need a fully customized experience.

• Unlimited transactions
• Custom USD payout fees
• Lower FX rates
• Dedicated account manager and personalized customer support

How to Upgrade Your Clea Account on Mobile

Upgrading from your phone takes only a few taps. Here’s how to do it.

Step 1: Sign In

Open the Clea mobile app and log in with your registered credentials.

Step 2: Open Your Account

From the main menu, navigate to the Account section.

Step 3: View Your Current Tier 

Inside the Account section, tap on Account Level to view your current tier.

Step 4: Open the Upgrade Options 

Tap Upgrade Level to see all available account tiers.

Step 5: Pick Your New Tier

Select the tier you want to upgrade to based on your transaction needs.

Step 6: Confirm the Upgrade

Tap Confirm Upgrade, and your account will be upgraded automatically.

How to Upgrade Your Clea Account on the Web

If you prefer using a desktop or laptop, follow these steps to upgrade your account online.

Step 1: Sign In to Your Clea Account

Visit the Clea website and log in to your account.

Step 2: Open the Account Menu 

In the top right-hand corner of the screen, click your name to open the dropdown menu.

Step 3: Go to Manage Plan 

From the dropdown, click on Manage Plan to view all available account levels.

Step 4: Pick Your New Level 

Select the tier you want to upgrade to.

Step 5: Confirm the Upgrade

Click Confirm, and your upgrade will be processed instantly.

How to Upgrade to a Clea Enterprise Account

If you’re a high-volume user or business looking to upgrade to the Enterprise tier (Level 3), the process is slightly different. Instead of upgrading directly from the app or web, you’ll need to get in touch with Clea’s sales team.

To do this, click the Contact Sales button on the account limit page. This will open a new email draft addressed to Clea’s sales team.

To make sure your request is processed quickly, include the following information in your email:

• Your full name (as registered on your Clea account)
• Your registered email address
• Your business name (if applicable)
• Your industry or business type
• Estimated monthly transaction volume
• The specific features you’re interested in (e.g., custom payout fees, lower FX rates, dedicated account manager)
• A brief description of your use case or why you need the Enterprise tier

Providing this information upfront helps the sales team understand your needs and respond with a tailored solution faster.

Upgrading your Clea account is a smart move when your business outgrows your current transaction limits. Whether you’re moving from Level 1 to Level 2 for higher limits and priority support, or stepping up to the Enterprise tier for unlimited transactions and a dedicated account manager, the process is quick and straightforward.

Take a moment to review your current usage, decide which tier fits your needs, and follow the steps above to unlock higher limits and better features on Clea.

Frequently Asked Questions